Total Stainless Putty Trowel 150mm

Delivery Policy

1. Shipping Timeframes: 

   • Standard shipping: 3-7 business days
   • Express shipping: 1-3 business days

2. Shipping Costs: Clients will be contacted after the order is placed to discuss shipping choices available.

3. Order Processing Time: Orders are processed within 2 days

4. Tracking Information: Customers can contact our support channels and provide their order numbers for updates on their purchases.

Returns Policy

Introduction
Welcome to beds2008.com Our returns policy outlines the rules and procedures for returning or exchanging products purchased from our online store. By making a purchase, you agree to comply with these terms.

Eligibility to Return
● We accept returns within three (3) days from the date of delivery.
● To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.
● Certain items (e.g., personalized products, perishables) may not be eligible for returns. Please check the product description for specific details.

How to Initiate a Return
To initiate a return, follow these steps:
1. Contact Customer Support: Reach out to our customer support team via email or phone. Provide your order number and details about the item you wish to return.
2. Return Authorization: We will provide you with a return authorization (RA) number and instructions on where to send the item.
3. Packaging: Pack the item securely in its original packaging, including all accessories and tags.
4. Shipping: Ship the item back to us using a trackable shipping method. You are responsible for return shipping costs.
5. Inspection: Once we receive the item, we will inspect it to ensure it meets the return criteria.
6. Refund or Exchange: We will process your refund or exchange based on our policy.

Refunds and Exchanges
● Refunds: If eligible, we will issue a refund to your original payment method within seven (7) business days after receiving the returned item.
● Exchanges: If you prefer an exchange, please specify the replacement item. We will ship the new item once we receive the returned product.

Exceptions and Non-Returnable Items
● The following items are non-returnable:
○ Personalized or custom-made products
○ Intimate apparel (for hygiene reasons)
○ Perishable goods
○ Gift cards

Damaged or Defective Items

● If you receive a damaged or defective item, please notify us within [X] days of delivery. We will arrange for a replacement or refund.

Restocking Fee
● A restocking fee of 10% may apply to certain returns. This fee covers handling and processing costs.

Contact Us
If you have any questions or need assistance with a return, please contact our customer support team at [email protected].